Thank you for visiting and shopping at ByNuvira. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time: All orders are processed within 1 business day. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates: Shipping charges for your order will be calculated and displayed at checkout.
- Shipment method: Citypak or Fardar Express
- Estimated delivery time: 1-3 business days
- Shipping cost: Rs.500 (for orders below Rs.9000), Shipping is free for orders greater than or above Rs.9000
Shipment confirmation & Order tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages: Please inspect your order upon reception and contact us immediately if the item is damaged or if you receive the wrong item so that we can evaluate the issue and make it right. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside Sri Lanka.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.